Question: What is a termite report?

Answer: ​Also called a termite inspection, this visual inspection is conducted by a state-licensed professional hired to look for signs of infestation or damage to a structure by wood-destroying pests. Pest inspectors look for: Wood-destroying pests, such as termites, carpenter ants, rot fungus and wood-infesting beetles. Evidence of pest activity, such as damaged wood, dead insects and termite tubes. Conducive conditions for pests, such as standing water, earth-to-wood contact and plumbing leaks The inspector will visually inspect accessible areas inside a home (including crawlspaces) and the exterior of the property. In areas where drywood termites are prevalent and in houses where there are no subfloor crawlspaces, the attic is also inspected. 

Question: How often should you get an inspection?

Answer: ​Inspections are not required by the state - inspections are standard practice when selling a home and/or property. We recommend you have an inspection every 2-3 years whether it be for a real estate transaction, or just for your own maintenance purposes.

Question: Do we have a cancellation policy?

Answer: ​We do not. However, we ask that if you do find that you need to cancel an inspection and/or work, please contact us a few days before the scheduled inspection/work so that we can fill that spot for our inspector and/or workers.

Question: What is the difference between a complete inspection & a limited inspection?

Answer: ​A complete report is the report of an inspection of all visible and accessible portions of a structure.  A limited report is the report on only part of a structure. It will include a diagram of the area inspected and shall specifically indicate which portions of the structure were inspected with recommendation for further inspection of the entire structure and the name of the person or agency requesting a limited report.

Question: Why is it a good idea to have an inspection?

Answer: It is a good idea to have periodic inspections to protect your home and prevent larger problems down the road. Structural Pest inspections will identify current structural damage by fungus, termites, or wood boring beetles at all visible and accessible areas on the date of the inspection. Also identified on the report, are conditions likely to lead to future wood-destroying pest infestations such as excessive moisture, earth to wood contact, and faulty grade levels. Your home is safest with periodic inspections. 

East Bay Structural & Termite Co. in Emeryville

Pest Control Service

Question: Do we accept credit card as a form of payment?

Answer: ​Yes, we do. You may call our office to give credit card information. We accept Visa, MasterCard or Discover. We accept transactions up to $2,000 on a credit card. 

Question: What areas do we service?

Answer: Our inspectors service all of Alameda County, Contra Costa County, and San Francisco County. We have an inspector who services other areas such as; Alamo, Antioch, Brentwood, Concord, Crockett, Danville, Discovery Bay, Hercules, Martinez, Pinole, Pittsburg, Pleasant Hill & Walnut Creek. 

​Below are some of our most frequently asked questions, and our responses to those questions.​​​